Shipping & Discretion

Plain packaging, every order

Every order ships in unmarked packaging. No "Spy Products" branding on the outside, no telltale device imagery, no return-address mention of surveillance. Your tracking notification is sent by SMS to the number you provide — never by email.

Billing Descriptor

Charges appear on your card statement discreetly. We never describe individual products on bank or card statements.

Dispatch Times

  • Sydney metro: Same-day for orders placed before 3 pm AEST
  • NSW (regional): Next business day
  • Other states: 2–4 business days via Australia Post Express
  • International: Not currently shipped — Australian customers only

Store Pickup

Free. Available Mon–Fri 10am–4pm by appointment. Address provided on confirmation.